Last updated: October 26, 2026
This Privacy Policy describes how Theme My Login, LLC (“we,” “us”) collects, uses, and shares your personal information when you visit or make a purchase from https://thememylogin.com (the “Site”), or contact us for support.
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, email address, and billing address. Card payments are processed by Stripe and PayPal payments by PayPal; we never see or store your full card number. If you choose to save your payment details with Stripe’s Link, Stripe collects your phone number for Link under its own privacy policy. We refer to this information as “Order Information.”
When a site running one of our paid extensions checks for updates, it sends us its license key and the site’s URL. We refer to this information as “License Information.”
When you contact us for support, we collect your name, email address, the contents of your messages, and anything you choose to share with us, such as your site’s URL, screenshots, or configuration details. We refer to this information as “Support Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking about Device Information, Order Information, License Information, and Support Information.
How Do We Use Your Personal Information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information and providing you with invoices and/or order confirmations). Additionally, we use your Personal Information to:
- Communicate with you, and answer your support requests;
- Deliver updates to your licensed sites, and investigate and fix problems with your account, licenses, subscriptions, or payments;
- Screen our orders for potential risk or fraud; and
- If you have opted in, send you news and offers about our products by email. You can unsubscribe from any marketing email at any time.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and to keep the Site secure and working.
Sharing Your Personal Information
We never sell your Personal Information. We share it only with service providers that process it on our behalf, and only as needed for them to provide their services to us: payment processors (Stripe and PayPal), hosting and content delivery providers, email delivery and support desk providers, an error monitoring service, and an AI service provider (Anthropic, described below).
We use AI tools provided by Anthropic to help us answer support requests, investigate account, license, and billing issues, and maintain our systems. These tools may process your name, email address, order and license history, and the contents of your support messages. Anthropic processes this information on our behalf under a data processing agreement, keeps it for no more than 30 days under its standard terms, and may not use it to train its models. AI tools do not make decisions about your account, refunds, or payments on their own, and a person reviews every support reply before it is sent.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your Rights
Wherever you live, you can ask us for a copy of the personal information we hold about you, or ask us to correct or delete it. If you would like to exercise this right, please contact us through the contact information below.
If you are in the European Economic Area, the United Kingdom, or Switzerland, we process your information to fulfill our contract with you (for example, when you make an order or contact us for support), to pursue our legitimate interests in providing support, preventing fraud, and maintaining our systems, or, for marketing emails, with your consent. You also have the right to object to our processing, to receive your information in a portable format, and to complain to your local data protection authority. We are based in the United States, and your information is processed in the United States and other countries where our service providers operate. Where required, these transfers rely on the European Commission’s Standard Contractual Clauses or equivalent safeguards.
Data Retention
We keep Order Information and License Information for our records, including for tax and accounting purposes, and Support Information in our support system so we can refer back to past conversations. If you ask us to delete your information, we will delete or anonymize it, except where the law requires us to keep it. Information processed by our AI provider is kept for no more than 30 days.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. If we make a material change, we will email our customers before it takes effect.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:
2400 S Ridgewood Ave #214376, South Daytona, FL, 32121, United States